AI Training for Skilled Trades

Artificial intelligence is no longer just an office topic. In the skilled trades, AI is now used to write quotes and cost estimates faster, to draft customer emails and appointment arrangements, to create social media posts and website copy, or to summarise complicated tender documents in plain language. As soon as such tools are used, a legal obligation applies.

Since 2 February 2025, Article 4 of the EU AI Act (Regulation (EU) 2024/1689) has applied. In the version applicable since 27 July 2026, it requires providers and deployers of AI systems to take measures that support the AI literacy of their staff. This also applies to the small trade business as soon as AI tools such as ChatGPT or Copilot are used. The knowledge, experience and training of the employees as well as the use of the AI must be taken into account. A specific level of competence does not have to be guaranteed for any individual.

The big advantage: training your team does not just reduce legal risk, it unlocks real potential. Quotes, customer communication and marketing can be handled much faster with AI — provided the team knows what matters and where the pitfalls are.

Our course is deliberately accessible and easy to follow without any technical background — from apprentice to business owner. In five compact chapters, your team learns:

• Understanding AI basics: What tools like ChatGPT can really do, where their limits lie and why they sometimes give convincing-sounding but false information.
• Checking AI results: How to spot when the AI invents prices, dimensions or technical details — and why you should always check the figures in a quote yourself before it goes to the customer.
• Protecting customer data: Which data does not belong in free AI tools and how to handle customer information in compliance with data protection rules.
• Understanding the EU AI Act: What the law means for trade businesses — without legal jargon, reduced to the essentials.
• Using AI productively: Five ready-to-use applications for quotes, customer communication and marketing, plus the right way to give AI clear instructions.

After the course, your team uses AI safely in everyday work, saves time in the office and noticeably reduces legal risk.

The course is an interactive online course with a final test and a certificate of participation, which everyone completes at their own pace — on a computer, tablet or smartphone, even after work. The course consists of 46 learning cards with clear diagrams and audio narration to listen to, plus 18 exam questions from everyday working life. Each of the five chapters must be passed with at least 70 percent, and progress is saved automatically. No seminar day, no travel, no putting down your tools.

After completion, each employee receives a PDF certificate with a QR code for online verification, valid for one year. To be honest: a certificate is not legally required — the European Commission makes clear that businesses can also document their training internally. Our certificate is exactly that: simple, clean proof. Through the team management you can see, as the boss, who has already completed the course. The content is available in 8 languages.

The prices are SME-friendly: individuals pay €19.90, teams of 2 or more €14.90 per person, and from 20 people just €9.90 per person, each as a one-time payment with a proper invoice, plus VAT. Chapter 1 is free and accessible without an account — take a look before you invite your team.